Frequently Asked Questions
Find answers to commonly asked questions about Unified Schools platform, pricing, features, and support services.
General Questions
6 questions in this category
Why is my report sheet not showing my school logo and school name?
Your school is not activated. Kindly activate your school to unlock this feature. Go to <strong>Payments ? School Activation</strong> to activate your school account.
Can I upload photos for my students so the report will come with photos?
Yes! You can upload student photos after activating your school. Once activated, go to <strong>Students ? Edit Student ? Upload Photo</strong>.
Without making any payment, can I generate a report sheet for my students?
Yes! You can generate report sheets even without payment. However, you'll use the default template without school branding, logo, or custom colors. To customize with your school branding, you need to activate your school.
Can an activated school collect payment for her students via the same portal?
No, the portal does not include payment collection features. If your school wants to collect fees online, you'll need a custom domain setup (e.g., myschool.edu.ng). Contact us for a custom solution tailored to your needs.
How long will it cost to configure an independent software for a school bearing its own domain?
Setup typically takes 1-2 weeks depending on your specific requirements. Contact us at <strong>hispeeddevelopers@gmail.com</strong> or WhatsApp <strong>09078881617</strong> for a personalized quote.
Can two devices login with the same account?
No. For security reasons, one account can only be logged in on one device at a time. If you try to login from another device, the previous session will be terminated.
We're Here to Help
If you couldn't find the answer you were looking for, our support team is ready to assist you. Reach out to us through any of the following channels.
Email Support
Phone Support
Live Chat
Available 24/7 for immediate assistance
Get Priority Support
Our team typically responds within 24 hours
Contact Support Now